Telkom debit order *****ulent ****

Debit order payment is always on last day of the month. On my account for this month it states that my debit order is on 31 December 2024. But on 27 December I was debited and it failed due to no funds. I get paid on the last day of this month. I see other people complaining about the same issue, so clearly Telkom is at fault and I am not going to pay penalty's for Telkom mistakes. I will even go and do a police affidavit with the proof of my account where it states 31 December 2024. Is this the way Telkom **** loyal clients every year???? Yes because Telkom is getting away with it. It happened a few years ago with me and there for I decided to change my debit order from the 25th to the last day of the month but surprise surprise!!!! This time I'm going to fight back. We are all suffering and then Telkom come and ***** your money!!!! This treatment is unacceptable and disgusting!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!