Telkom debit order *****

Too start off, I do not have a Telkom account, BUT Telkom started debiting my Standard Bank account on 2021/04/30 to the amount of R 6337.53. Which I had returned, contacted Standard Bank ***** department who advised me they are not mandated to investigate debit order *****, I must open a ******** case at the Police station, which I did. They didn't even want to open up a case originally, evidently according to the lady in uniform and then one of the lady investigating officers, ***** isn't ***** if the bank returns your money to you. Fortunately one of the older Policeman, another investigating officer came into the charge office and had to explain to the two ladies that it is ***** and a case was eventually opened up, BUT until today no contact has been made with me. On 2021/05/14 Telkom debited me again, this time they broke up the full amount to R 3802.52 and then on 2021/05/15 R 2535.01, which I had returned. I then sort to get hold of Telkom ***** department (Telkom's Crime Hotline) on 2021/05/17. This department is actually not part of Telkom and purely documents the details and hands over the info to Telkom, who have a 21 day turn around. Then Telkom decided to debit me again on 2021/05/25 R 3802.52 and 2021/05/26 R 2535.01, which were returned. I contact Telkom crime hotline once again, added the new information, and inquired if there was any feedback from Telkom, which was negative. Today 2021/05/27 I called Telkom's accounts department, eventually when I got through I was told I need to contact their ***** department and I was given a number which evidently was suppose to be their ***** department but actually the number given was incorrect, even after the lady repeated it to me and me the same to her. But in actual fact it was the same department the independent company (Telkom's crime hotline) the lady gave me ***instead of ***. So here I am, waiting for Telkom to try once again to debit me for R 6337.53 at month end.

I NEED HELP!!!