Telkom Debit order for ********** account

I have been struggling with Telkom since May now. Someone opened an account with my name with Telkom Mobile and took out a contract. I have been to Telkom Mobile shops to report this, have opened calls with them and they have not resolved this issue. I have sent them an affidavit stating that this account was **********ly opened, they said their team is investigating it, but I have heard nothing since. And the debit orders are still going on. They don't inform me of the status of my query or if they need any actions from my side, they are still just doing they debits.<br> <br> I don't know what I should do anymore, every time I talk to them, they assure me that the query is being dealt with and then nothing further happens.