Telkom debit order

Good day I am extremely unhappy with telkoms billing . I took out my fist contract with them for 1 year . I do honour my contracts. How ever this is my 2nd year I with them. I have never missed a payment before. The end of September they did not do debit order R99 . I then made a payment of R100 (EFT) After I phone them . Then there a debit order in October R199 I was very unhappy and reverse the debit order . On the end of October there was again no debit order . On the 15 October there was a debit order of R399 . I try to reverse it but could not . They then change the debit order to a debichect . I had to insist that a Manger in bank assistance me to have it reverse. Which cost me R45. I again pay R100 EFT. They now tell me . They now want to charge me a fee of R202 and disconnect my service.

I will appreciate if this problem can be resolved with your intervention.

Kind regards.