1 reviews | Active since Mar 2017

13 Mar 2017, 22:38

Telkom debit order

<p>I have called telkom in 2015 and changed to debit order and expected to benifit from their special which was 200 minutes and they did not respond to my query and my account increased. </p> <p> </p> <p>Now 2017 I called in 2016 and still my debit order did not work and I get an invoice for a lot of money. </p> <p> </p> <p>The operator assured me and recipients assured me that this time it will work now I sit with this issue and no help from telkom.</p> <p> </p> <p>They are the worst network in south Africa by far.</p> <p> </p> <p>Muhammad dawood</p> <p> ********** 227</p> <p> </p> <p> </p>

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Replies (1)
Telkom
Telkom's reply14 Mar 2017, 11:36
Official

Good Day Muhammad ,

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team