telkom debit order

I have a problem with telkom with debit order, in August I switch bank from capitec to FNB since then they told me they can't debit on my account because there is a problem I contacted my bank everything on their side is fine. I have paid manually in august the following month they debited twice now this month again they told me there is a problem with my account, so now they give me run around from collections to billing dept still no solid answer from them, I am truly feed up now with Telkom with there stuff and service.<br> This is not my fault as telkom has not been in communication with me regarding my account i have never had so many problems with telkom.