Telkom

If I could give zero stars I would. This is now ongoing since 3rd November 2025. Telkom does not want to replace my handset with a new one. So they playing for time as my warranty expires end of March 2026. Not even the area manager or manager of the store authority to absolutely nothing. If my handset cannot be replaced then my contract needs to be stopped so I can take another brand handset. I've been paying for 11 months and know I will loose all that money. So if nothing happens I will go to my bank and stop the debits. Then Telkom can take me to court and I will explain it to the judge. Will anyone be satisfied with this type of service I don't think so. Telkom services is not just disappointing but disgusting. What you get told just to sign the contract then there after not their problem. But up until now no management from Telkom or Huawei had the decency to call me or even tried to get in contact with me by email or sms. So that's my situation now. I've given the manager till Friday 13th February 2026.