Telkom

I am very dissapointed in Telkom for suspending my data which was not my fault they never seem to be debiting my account on time and even i did a manual payment which they say they cannot pick up ,i mean this is really an inconvenience now whos fault is it if the money is available but not getting debited by Telkom its been a whole weekend now without my data working and today is Monday they still cant fix the problem.