Telkom

For the past month we do not have any landlines in the Roberville/ Stormill area I have logged numerous faults with Telkom. Every time I log a fault the very next day I get an sms saying the fault was restored, needless to say it is not. My last case number is 20CRK28062 on 06/07/2021, I am waiting to see if I get an sms tomorrow saying fault restored. About 2 yrs the same thing happened and we did not have any Telkom lines for 4 months because of cable theft . Telkom have decided at the time not to replace our cables, well maybe they should have done their homework and realized we do not have another option in this area because we do not have coverage for fiber or wireless. After I made them aware of this, they finally replaced our cables. I have a suspicion that it is the same case this time. I feel the least Telkom can do is phone sms or something to assist Telkom customers in this area instead of just leave us hanging They have no problem sending me an account every month and expect me to pay for it. My landline is permanent on diverted to my cellphone or else I would not have been able to operate my business, which I also get charged for