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Bulelani N

1 reviews | Active since Jun 2017

05 Aug 2017, 00:06

Telkom Daylight Robery - charging for accounts cancelled lines.

<p>Account No. ********** 90001</p> <p>1. On the 11/08/2016, I orderer 50gig ( ********** 612) data line advertised for R699PM.</p> <p>2. On September 2016 statement, I was charged for Unlimited Data Line at a cost of R1490.35PM instead of 50gig at R699PM, I ordered.</p> <p>3. I emailed Nobuhle Dlamini ********** on 15th November 2016 and she promised to correct my account to the package I ordered which is 50gig at R699 PM.</p> <p>4. On the 08/09/2016, I cancelled all my other lines so as to be left with (a) Unlimited telkom line ********** 429 at a cost of R1051.76 PM, and (b) 50 gig data line at a cost of R699PM. Making my account to be R1750.76PM.</p> <p>5. March 2017, I moved to premises, to my surprise Telkom gave me a new number - that lead to me cancelling new number so as to be left with 50gig data line at R699PM.</p> <p>6. Afer all the changes telkom is still charging me for extra costs for things I have cancelled.</p> <p>7. I've got proof of all these changes, please help Hellopeter intervene for me as I cannot afford all these monies Telkom is charging me.</p> <p>Regards.</p> <p> </p> <p>Bulelani.</p> <p> ********** 156</p>

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Replies (1)
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Bulelani N's update20 Oct 2017, 00:27
Reviewer Update
Hi Launa. Many Thanks for your response; however I haven't heard anything yet from telkom regarding my quiry. Thanks. Bulelani.