Telkom ****************

Sorry to bother you sir but I have been trying to get in contact with your team. I know you allow your customer service team to disconnect the call on your customer and that's ohk

However I'm not sure if you comply with the consumer act. And how you feel about the overcharging you customers

To begin I had a contract with your company and have been paying it without missing a single payment. Earlier this year the contract came to an end but your company kept deducting I went to the store in cape Town completed the form to cancel my contract and received confirmation from your company that the cancelation has been done. Two months later and you are still deducting. I then proceeded to stop the debit order from my account as your company was on breach basically *****ing money from my account. Now an additional 2 months and I receive a letter stating that I own you R1300.

Can I kindly ask what this is for I received no handset from you as this was a data deal only

Please ask someone from your tea. To contact me and explain what the charge is for as I don't recall owing you anything more the what has been contractually agreed

Liezl ***