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Lyall M

1 reviews | Active since Oct 2020

05 Oct 2020, 12:02

Telkom **************** - Disgusting

Morning,

I am extremely infuriated with Telkom SA. I have been a loyal customer for over a year. During lockdown and due to covid pandemic I have reached out online to cancel my wireless wifi service with them in beginning July. I have not used the service since July 2020. However I am still being debited or charged to date which I obviously refuse to pay as I haven't even used the service. No one is contacting me or escalating my issue to date however they send general SMS to state i must pay - Bull**** they can check their data records and will see the wifi has not been in use since July

This is ****************. I wouldn't recommend telkom to my worst enemy really.

My Telkom cancelation case number which im still waiting to hear feedback from more than 3 months is ***1

Thanks Lyall

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Replies (1)
LM
Lyall M's update05 Oct 2020, 12:44
Reviewer Update
I mean i have requested to have my account canceled since end June affective July. I have not used your services since then however you are still billing me to date - are you Guys JAS( sorry for my language) this is outrageous. I try calling and im stuck on a phone. I do my cancelation Online and no one contacts me or acknowledges the same. This is pathetic how can you treat clients who have been loyal to you for so long.