Telkom ****************

I have issues with my lte contract since October last year. I contacted Telkom about the connectivity issues and the came back to me saying it would take 9 months to have the tower upgraded and offered to let me out of my contract which i accepted. Its been four months and the contract has not been cancelled and I have been paying for it. I have made countless amount of calls and each time I am told that it has been escalated. I am now paying over R1100 per month for something I cannot use