1 reviews | Active since Nov 2016

19 Apr 2017, 14:00

Telkom ****************

<p>Telkom you are such a *******. My telephone line/adsl is constantly not working. We get about 2 weeks service every month and yet your bill promptly arrives billing us for a full months use. Your technicians are hopeless. You are not upholding your end of a contract that stipulates that we pay you for a service provided. Telkom does not provide adequate service but let us default on payment then our service gets suspended. A bunch of ****** robbing the nation.</p>

0
Replies (2)
Telkom
Telkom's reply20 Apr 2017, 09:53
Official

Good day

Thank you for making contact with us. Please also send us a private reply or e-mail with your affected telephone number for our team to assist.

E-mail address: ***
Subject line: AI***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

's update20 Apr 2017, 12:26
Reviewer Update

My email address:***

Telephone number in question : ***. I constantly have no telephone service or have wifi issues. Really not acceptable. I never default on payment and I expect Telkom to do me the courtesy to provide me with a service that I pay for.

I have another telephone in my home where my kids live for university. Same problem. Endless wifi issues. I upgraded both lines to the 40gig faster internet but have to date seen no difference in my internet speed. Come on Telkom!!! Play fair.