1 reviews | Active since Apr 2017
Telkom! ****************!
On our fibre line we are being billed for a 100meg but are still on 10meg!! For nearly 4 months now, running a credit due to us of over R15000! They are also charging us for 2 lines while we only have one. After nearly 3 hours on the phone being sent from one department to another we still have no credit to our account and still on 10meg speed on our fibre. Unacceptable Telkom !
Good day Siyathembana,
Thank you for making contact with us.
I have noticed that your username was never upgraded to 100megs uncapped
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Good day Siyathembana,
Thank you for making contact with us.
I have noticed that your username was never upgraded to 100megs uncapped
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Hi
So so sorry about this.
The correct Ref number is AI***
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Hi
So so sorry about this.
The correct Ref number is AI***
Kind regards,
Igsaan
Telkom Social Media
Best regards,