Telkom ****************

After cancelling my telkom line about 6 months ago, I received a message saying that telkom have transferred my case to a dept collecter. This is madness. I had filled in the cancellation forms in store and they gave me a copy of that, twice as the first time, telkom continued to invoice me so I decided to go back and do it again and I thought this issue was done. How could telkom be so unprofessional and useless at this point. Please fix the issue as the line was cancelled and I was reassured by your technical team in store that the line was cancelled. Now you are treatning with these messages: ******** ********: your Telkom account has been handed over to Hugo & Ngwenya Attorneys contact Sheila on ********** /8 Banking details for Telkom payment: Hugo & Ngwenya Trust acc, ABSA bank, Acc nr ******* ****** Branch code 632 005, REF NR TFT5482 balance R1155.16 (valid till 10/05/2018) Fax proof to ********** 159 / ********** How is the world is this possible.