1 reviews | Active since Oct 2016

17 Oct 2016, 19:34

Telkom - ****************

<p>I have a "4mb" uncapped ADSL line with Telkom . I pay over R700 per month for the illusion of internet.</p> <p>Not only are they literally robbing me and the rest of the country with their current monopoly on land lines and the tactical Monopoly by not granting port access when you want to use another ISP (for 5 Months I was told there are no ports available when I tried to use Axxess as my ISP , however the line magically opened up when I told them I will be using them instead of Axxess ) , they are costing me money as I need an internet connection 24 hours per day as I converse with my clients via E-mail, Skype and TeamViewer.</p> <p>My line is stable for approximately 4-5 hours per day, which thereafter the line runs between 1.7mbps and 0.22mbps tested on Ookla ADSL speed test.</p> <p> </p> <p>This is completely unacceptable institutionalized ******* and I can only hope that some company from a 1st World Country will hear our cries for help to compete and ultimately sink this blatantly arrogant, illiterate, excuse of a Telecommunications company and the illiterate henchman that they employ.</p> <p> </p> <p> </p> <p> </p>

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Replies (2)
Telkom
Telkom's reply18 Oct 2016, 10:23
Official

Good morning kappies-nabal

Thank you for making contact with us. Kindly e-mail us at *** (subject: AI***) with your affected line number and speed test result details. Please also advise if problems occur mainly between certain hours.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.

Telkom
Telkom's reply20 Oct 2016, 10:07
Official

Good morning.

We have been unable to make contact with you on your contact number and e-mail address provided.

This Hello Peter query will be closed.

Please check you mailbox and contact us with the requested details if there are still issues on your line.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.