Telkom daylight ******s.

I will never ever recommend anyone to have an account with Telkom. Firstly their network reception is bad in my area and when I call to report that they would say more people from my area need to complain as well in order for it to be taken seriously. Secondly I have never missed a payment but the one time there was no money in my account and there was nothing to debit so I was penalised even though I had deposited their money on the day it was meant to be debited. Thirdly in the beginning of the contract they asked when should they debit the money, I told them to debit on the 25th of every month. There was a time they would not debit on the 25th and I would deposit the money so I wouldn’t miss my payment even though it wasn’t my fault they didn’t debit. So last month they didn’t debit and I decided to pay via eft on the 25th. Then they decided to debit the following day on the 26th of May 2021 when there was no money, again I am penalised even though I paid on our agreed date and now I’m expected to pay double the amount by the end of June. Mind you I haven’t been working since last year February 2021 and I have never missed a payment. I called to make arrangements that I pay via eft as there will never be money in my account but they said they cannot change it to that. So this means I will be penalised for every eft payment that I will ensure I do not miss because they can never change my payment from debit order to eft payment.