TELKOM Day light *******

I am so disgusted in TELKOM, they have been billing me for the last +-5 months for something I don't have or use. There is no service number linked to this amount on my statement, and not a single person at Telkom can help me resolve this issue or tell me what they are billing me for. I have reached out to the regional manager and she referred me to the regional branch manager who till today has not uttered a single word to me. This has been going on for way too long and i cannot afford it, I am in arrears with some of my other accounts because Telkom keep billing me for NOTHING. I am on the verge of cancelling all my contracts with Telkom and getting the Ombudsman involved. This is just day light *******. We already struggling to live, and then we still get ****** from our service providers to make things worst......