TELKOM DATA USAGE REPORT IS A *******...

I am sure I am not the only one with this issue but for sure Telkom data usage tracking is either incorrect or they are intentionally robbing their clients. I have a few friends and work colleagues that say the same. I put it to the test after querying it with their support. I checked my available data which was 3GB anytime data, I downloaded a 700MB file but before the file could complete it stopped, I checked my balance and I had 32kb left which basically means that my data was depleted. Which is impossible, my device was the only device on the network and is always on the only device on the network, furthermore the 700MB file that I was downloading was from a known local source that I setup for a test. Their deals are enticing and good but now we know why. They never intend on giving you the full value that is promised and I am sure if I do a survey report with other Telkom users, their response would be the same and we all stuck in these contracts helplessly.