Telkom data usage

<p>In August 2016 my partner and I took out the 60GB bundle promotion through Telkom, financial account number ********** 12. Every month I have been noticing that we run out of the daytime data way before month end but I didn’t pay much attention as during the day we use wifi at the office. Today we apparently have used up 30GB of daytime data to my surprise as we didn’t have lights for almost a week last week but we were still getting sms updates while the devices were all off because once the main router switches off the rest don’t function. I am really disappointed in Telkom, I specifically took this bundle option so that whenever I work from home I am covered with data costs but currently my 1GB data bundle I get on my phone with Vodacom seems to lasts me way longer then 30GB from Telkom. After a couple of password changes for the wifi and us downloading the Telkom data app I am convinced it doesn’t work our devices can’t be offline and we still getting messages that we are using data. I would like someone to get back to me asap as I am fed up of paying for data that I hardly even use. Now I am at home and I can’t work!!</p>