<p>As the 15GIG data on this account is finished way before month end, I requested that we receive the account for the usage on a monthly basis t enable us to understand this better. On 13 March 2017 I did receive the detail of the data usage.</p> <p>Having received this, I had additional questions and with the next response confirm that we will receive a similar printout on an monthly basis. I rep**** with these questions on the same date to Mandisa M Khumbuza - the Customer Service Representative Data Department @ Telkom.</p> <p>My request was ignored. I asked again per e-mail on 1 April 2017. No response.</p> <p>I asked again on 6 May 2017.</p> <p>Today is the 29th of May 2017 and my request is still being ignored.</p>
Hi sonia-roodt
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
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keagan
Telkom Social Media Team
Best regards,
Hi sonia-roodt
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
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