TELKOM Data ******* :No free me in free me at all

I really don't know where to start; All that i can say i officially share in the pain and suffering that every mobile subscribers goes through with regards to their Data.

I have purchase 3GB Data on the Telkom network which would allow me to utilize my application on my device; To my amazement i was shocked to find out that a normal prepaid bundle and such little data has now need to be divided for day & night time purpose.

I was really excited to join the Telkom family as i must say that they have reasonable data charge rates at affordable prices. But really disappoints me is that fact that i have never requested for Day & Night surfer as you can only make use of the Night time at 12 am.

Lord besides myself whom wants to stay up so late at night?

currently having 2461 MB which expires on the 01/02/2019 i barely in fact don't evens touch this Data at all, So basically when i phoned into your customer care department and had to stay on the line for 13 min-4sec just to be told that there is nothing they can do.

Just yesterday i had to recharge my account with 100 MB Data for the amount of R29.00 which i have intend to only use for what's app as i have close down all additional social media applications.

Today at my surprise i received a notification from your annoying Auto mated system 081188 that @03:29 pm i have 44 MB remaining on my once-off all network bundles, shortly after that it came through as 14 MB data remaining just to be notified in the same breath that my internet access has been paused.

QUESTION TO USE AT TELKOM WHAT'S GOING TO HAPPEN TO THE REMAINING BALANCE OF THE 2461 MB WHICH I HAVE PAID FOR WITH MY HARD EARNED MONEY?

OR LET ME ANSWER MYSELF AS PER YOUR "CONSULTANT" IT'S EXPIRING.

PATHETIC !!!!!!!!!!!!!