1 reviews | Active since Jul 2016
<p>I have recently enquired about my shocking data usage on Telkom Mobile as a user with 3 different telkom numbers for usb modem and cell phone, I have been going through a shocking amount of data for what I actually do on the internet, which is not normal, after been passed on from person to person, I get through to the data usage department who say they will lodge the complaint and I will hear back from them in 72 or something working hours only to receive an SMS stating that the data was used and my case is closed! IS THIS HOW YOU TREAT YOUR LOYAL CUSTOMERS TELKOM? and now again, GIGs used in less than a week, from using whatsapp and browsing facebook only???? REally now TELKOM this is down right theft!</p>
So first you steel my data from my modem and now all of a suddent my gigs from my cellphone is depleted and what happened to the 200megs I was supposed to get this month on that number TELKOM??? I swapped to you because MTN was doing this, only to see that you are just as bad as MTN!
So first you steel my data from my modem and now all of a suddent my gigs from my cellphone is depleted and what happened to the 200megs I was supposed to get this month on that number TELKOM??? I swapped to you because MTN was doing this, only to see that you are just as bad as MTN!
HI Ange123
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
HI Ange123
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
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