Telkom Data Theft & *****
Telkom, helps themselves to your data after midnight, this is when your Night Surfer Data is active. Yet they take anything up to 3GB at a time from your DAYTIME data bundle. Upon logging a complaint , I was finally informed that my mobile phones were responsible for the data usage after midnight, ad that the phones were taking up to 3GB of data at a time, and that my Smartphones were switching to the Day Time data to do the downloads. These phones must be smarter than Telkom!!! Strangely enough after having logged this complaint the data theft stopped. Telkom has closed this case with no explanation of how my smartphones used daytime data just after midnight. +/- 2 Months of the contract left, then Telkom is gone, unfortunately so is my money and data.
Well done Telkom, Keep de*****ing and *****ing from your customers, it's companies like you that are making South Africa a ******* country.
Keep up the example
Good day shaunSmit34
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
Good day shaunSmit34
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
