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rohan B

1 reviews | Active since Dec 2013

23 Sept 2020, 08:11

Telkom Data sim still Not activated over a week

Hi my Name is Rohan Bipat Id number :*** I took up a contract with you guys telephonically this was for the 10gb day + 10gb Sim only deal sim card was delivered to me on the 15th September 2020 Via Courier company Courier It Proof of Address was given to and copy of Id was given and also showed them my original Id Book I call in on the 18 September 2020 to see what's the story with my sim card because its still not been activated because I was advise that sim activation can take 2 to 48 Hours and I ask her for reference number for the call and she told me on to use her name Christine as reference but on the 18 September 2020 when I called in there tell me the sim card is still not activated so I decided to wait then on the 21 September 2020 I decided to called 10213 and find out what's the story because the sim card was still not activated then was advise by the lady Named Christine that it with be definitely resolved within 24 so I told her that I with wait till 22 September 2020 at 12 in the night but still the sim card has not been activated and even today on the 23 September 2020 i decided to check the sim card and its still not activated I have now been forced to buy Vodacom 1gb data bundle that cost me R22 a day from the 15 September 2020 right until today were as if the Telkom sim was activated activated I wouldn't be needing to but the Vodacom bundle everyday this is totally unprofessional of Telkom I demand that the sim card be activated Asap or I with proceed to stop all debit orders from my bank that Telkom is supposed to debit on the 1st of every month I don't really care u lock my other lines I with take you guys to court thereafter because seriously you guys are wasting my time because seriously I believe maximum time there sim card should take to be activated is 48 hours and not 1 week and still no joy please can the sim card be sorted out asap or I with be taking you guys to court my sim card in Query (ICCID NO.*** ***) My contact details should I be need to be contacted Rohan Bipat ***

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