KE
Kris E
1 reviews | Active since Oct 2013
24 Mar 2017, 12:18
Telkom Data Services shocking
<p>I have Telkom wifi at home. It used to work ok, but not it is so slow or doesn't even connect so that I may as well not have it at all. It's SO difficult to get service fromTelkom's call help line and now I'm stuck in a contract that I'm paying for but not getting any service. NOT HAPPY!!</p>
Helpful (0)
Replies (3)0
Replies (3)
Telkom's replyOfficial
24 Mar 2017, 21:17Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply24 Mar 2017, 21:17
Official
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
28 Mar 2017, 09:30Good day Kris,
We have tried calling you on *** with no luck.
Please privately reply with your affected number and your full residential address for further assistance.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Telkom's reply28 Mar 2017, 09:30
Official
Good day Kris,
We have tried calling you on *** with no luck.
Please privately reply with your affected number and your full residential address for further assistance.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
KE
Kris E's updateReviewer Update
28 Mar 2017, 12:51Hi Busi
I was busy and couldn't answer - please call back. The number is correct.
My address is Wheelan St, Newlands
Thanks.
KE
Kris E's update28 Mar 2017, 12:51
Reviewer Update
Hi Busi
I was busy and couldn't answer - please call back. The number is correct.
My address is Wheelan St, Newlands
Thanks.