Telkom Data/ Poor Service

I have a Telkom data sim contracts. I have the Telkom application to monitor and ensure I have sufficient data yet at least 5 times a day my data supply is stopped and I get an sms indicating that I'm out of data and need to recharge. Yet I have sufficient data on hand. I actually went to a Telkom store and reported and showed this to a Telkom consult and all they said is, it will just start working in a while. In the age of technology were we are reliant on have data to access most service, being stuck without data is unacceptable. I caution new and existing customers to be aware of such poor data service from Telkom. It's evident that Telkom sells these data plan options, only to draw a customer in and once service is poor, then push the customer to a so called better service plan, which of course will cost much more...unless there is load shedding, there should be no reason data should not be accessible, when paid for by the customer