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Veeshan N

1 reviews | Active since Apr 2017

11 Apr 2017, 08:53

Telkom Data Only Contract - Contract ended and Cancelled yet they still debit my account

<p>Telkom seems to be quite useless to be honest. I had a 2 year data contract with them which ended in January 2017. I sent through my cancellation forms to which they rep**** that the cancellation was succesful and the contrcat was now non existent. For the next 3 months they still debited my account - I then had to go to my bank to place a stop order however Telkom is so sneaky that they change the reference and payment price each month. I am sick and tired of Telkom as they are greedy and not bothered about customer satisfaction. Sort your **** out Telkom!</p>

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Replies (2)
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Veeshan N's update11 Apr 2017, 12:42
Reviewer Update

Hi Keagan,

Thank you for the prompt reply.

I trust the matter will be resolved with haste as it has been 3 months into the problem now.

Regards

Veeshan

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Veeshan N's update13 Apr 2017, 12:28
Reviewer Update

Hi Busi,

My account was debited for an amount of R222.25 today with reference TELK ********** 20M170.

What was this for??