PB
Pieter B

1 reviews | Active since Jan 2018

01 Jan 2018, 11:34

Telkom data dilemma.

I cannot use data without roaming being on - no internet connection. Yet being on roaming prevents night surfer data from kicking in. In short, I have to have roaming on at extra cost, but off with no connection for night surfer data to be available with no internet connection. This makes no sense, and is costing me money. Is this a catch 22 or simply diabolical stupidity OR theft of my money with NO SERVICE PROVIDED?

0
Replies (3)
Telkom
Telkom's reply11 Jan 2018, 15:19
Official

Hi Pieter Johan Botha,

Thank you for making contact with us.

Please accept our sincere apologies on the inconvenience caused and the delayed response.

Kindly provide us with the affected number and make and model of device, email us at ***

Regards
Launa
Telkom Social Media Team

Best regards,

PB
Pieter B's update11 Jan 2018, 15:32
Reviewer Update
********** 345 Mobicel Shift
PB
Pieter B's update11 Jan 2018, 15:33
Reviewer Update
What happens to lost data/money?