Telkom Data-****************!

Hi I'd like to lay a complaint about Telkom Mobile and their pathetic service! Today I purchased a 600mb Mo Nice data bundle at R9 which expires at midnight daily and a relative sent me 1gig which expires (26/05/2020) however when I checked my balance and thought maybe I should change the tariff because it doesn't make sense as its using from the 1g and not the Monice bundle which expires tonight! I called the contact centre and was advised by the agent that changing the tariff won't make a difference as the 1gig takes priority over the data deal! In my eyes that is ****************! Because that forces me to now use up 1gig in order for me not to loose out on my money spent!? Telkom further has no reference numbers which is ridiculous as a customer I want a reference number as I'm rating the company TELKOM for their pathetic service and not the agent! Agent said her name can be used as a reference- Gugu Sibiya.