Telkom data blues
<p>In November 2016 I took a data contract with telkom mobile, where I bought a huawei tablet on 1gig of data 24 months contract.</p> <p>However since I been using the device everytime I connect on the internet it is super slow, let alone downloading images is a nightmare.</p> <p>This wifi connection is terrible, cleary telkom mobile has a poor connection in my surburb yet they never disclosed this issue when I took out the contract.</p> <p>I am totaly unhappy with the service I am getting from telkom cause this is not fair.</p> <p> </p> <p>Bongani</p>
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Telkom's replyOfficial
02 Jan 2017, 11:59Thank you for taking ou call.
As per our telephonic conversation, please monitor your connection speed today; we will call you tomorrow to get feedback and further escalate.
Your reference number is ***3.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Telkom's reply02 Jan 2017, 11:59
Official
Thank you for taking ou call.
As per our telephonic conversation, please monitor your connection speed today; we will call you tomorrow to get feedback and further escalate.
Your reference number is ***3.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,