Telkom data biggest Nightmare

I got a month to Month sim card for data, i tried a prepaid for R349, 20gig hoping if it works could go for Contract. Well what a horrible experience i got within few days of using it. You will receive messages that your data has been paused then you automatically don’t have Internet access only calls in and out. Then i visted the branch were I purchased in Sea Point Cape Town. They asked me which areas do you use the sim card, everywhere in CBD even at the current moment inside telkom i had No connection cos my internet was cut off a day before but still having plenty of data. On her System it was showing my sim card was active. She tried to call the call center of which i did try and nobody answered. when she was explaining my issue to other person, did cut of the communication and remain Unknown. She was very helpful thou on my side but unfortunately she got *****ed with her colleague of call center who cuts off the line. Right now im sitting with 12gig data left valued R349 that im not using that is not workin. Thank God its not a Contract deal once it expaired will just throw away the sim card.