Telkom damaging my business

Our Telkom Business line and adsl has been off since the 7th of April!!!

I have been reporting and following up daily. There is always a different story and the problem gets "ESCALATED "

11 days later, Telkom line still down !

After 5 requests to have the incoming calls transfered to my cell phone, it STILL has not been done!!!

Telkom is damaging my business and i am losing money.

Totally unacceptable .