Telkom

I would like to share my experience with Telkom. If ever this how they are treating clients then really....... So back in 2019 - 2020 I took a data SIM card from them, the agreement between me and the consultant was that this is not a contract but a month to month sim this means that if you don’t pay then you don’t get data from us. I was paying R299. Fast forward I ended up paying Telkom R599 - R699, they told me the debit had bounced and they are charging me for that. I agreed payed, I then requested we change the debit date since I no longer get money on the date we have agreed on, they agreed, all was changed and they took the right amount of money for month. Then after that we went back to square one where I am now paying a lot.

I then decided to go them told that I am paying a lot, so I’d rather change this to a 24 month contract and take a phone. I was told I am already on the 24 month contract with them. I asked how? Since I took the month to month sim. I was not answered.

I then wrote an email requesting a recording between me and the consultant I was talking to that day, up until today I am still waiting.

Few days ago(a year later) I got a call, to say I owe them and they will blacklist me. (I have emails to prove my communication with Telkom)