Telkom

We are having a baf experience with telkom and se need assistance urgently

Wifi contract was purchased from telkom and it expired.

However telkom is still debiting money on a monthly basis. When goings into the store Parow Mall, where the contract was entered into no assistance or resolution is given. Only told to contact head office. This also hasn't helped. When doing a reverse at the bank telkom just deducts double the next month. The contract has been stopped or at least we haven't received wifi for over a year now but telkom keeps deducting money.

Kindly assist in finding a solution.