Telkom cut our business off from the outside world since 5 Jan

<p>We haven’t had Telkom business lines since the 5th of January. The fault has been cleared 3 times on both lines but yet we still don’t have working lines. each time you have to re-log a new fault with a new reference number then the next day log it again with a new escalation number. Clearly this means nothing that we are totally uncontactable and have been since 5 Jan. How can we run a business like this??????????</p>