1 reviews | Active since Nov 2016

30 Jun 2017, 18:37

Telkom customers please read

<p>So telkom did not register my debit order when i started my subscription with them. So each 2nd month they turn off my line because they do not debit my account. So i go pay my account up to date for them to turn on my line. I made a payment on 29/6/2017 anf them promising me my line would be activated again on the 30th. Its now the 30th at 19:00 and still nothing. So even the people at telkom does not know whats going on at telkom. Please send your people for training and teach them not to tell lies.</p>

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Replies (1)
Telkom
Telkom's reply03 Jul 2017, 09:33
Official

Good day Dewald,

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Best regards,