Telkom customer services is apploling

i would like to complain about Telkom customer service. i have ordered adsl (***A) REF on the 7/11/2015 and i was informed that it would take 7days to be installed however now its still not installed. i have not been called , but called and was told that it will take 7 days, by then i waited as assumed that i should wait incase off any delays. I called today and spoke to a manager who showed no interest in helping me as he mentioned i need to go on to the website and he can't help me he spoke to me arrogantly and was rising his voice. I got no joy from this call and my issue is still not resolved. When I got frustrated i mentioned i can go to another provider as this service just ****ed me off and i hung up. I asked him how can he help me and he kept on directing me to the website<br> <br> I work for MTN customer services in cci and this is not how customers should be treated !!!<br> my wife works from home and the internet is vital to her as she not is unable to use the internet and access her emails. <br> i would like the manager to contact me and explain how my issues can be resolved and get some kind of Compenation for not even being called and the bad experience indured.