Telkom Customer Service Zero to 100 Real quick.

I requested a line transfer or move on the 20th of July for the 27th of July, which seems like it fell on deaf ears, i resubmitted the move application on 28th of July with request to move line on 3rd of August 2015. I also sent a tweet to the @telkomza, even before i received a response from Telkoms twitter account, i recieved an sms with details confirming my appointment for the 3rd of August 2015. On installation day i received a call from the technician confirming time and meeting, when he arrived he was friendly ,helpful and very effective with moving the line.<br> This is the second time , i have received outstanding service from Telkom Technicians, the booking systems might need a bit of work, but their Technicians are world class.<br> Gone are the days Telkom Techs did not complete jobs or never honored appointments.<br> I am very very impressed. Thank you Telkom.