Telkom customer service so slow it may be going backwards.

Summarised version: 1. Had to arrange and meet with previous tenant during work to get account transfer papers sorted at Telkom. Paperwork subsequently lost by Telkom. 2. Contract details were not changed for 10 months and so didn't receive proper bill/ incorrectly addressed for that duration of time. 3. Billing not changed to debit order as indicated in paperwork so +-R900 (or more) incurred in reconnection fees until billing details were rectified. 4. Moving Fibre line to new address requested 2 and a half months ago (26/11/18) and as yet no action has been taken besides an address confirmation sms despite STILL BEING BILLED. 5. Have had to buy around R800 in mobile data to be able to work at home in the evenings since the start of the work year. 6. Internet speed not as fast as purported.