Telkom customer service non existent

<p>No internet since the 20th October. Numerous phone calls to center. Each call with a different story. Consultants have given me **** reference numbers and slammed down phone and cut calls. Spoken to numerous call center supervisors each promising to call later that day with feedback. None ever have. This is my 3rd complaint on Hello Peter. Each time Yazied promises to revert with feedback but never does. On the 23rd November he promised to revert with feedback the next daynd gave me a new reference number of AI ********** . As usual he did not respond. I'm now without internet for 6 weeks and telkom does not care or respond. My last interaction with the call center was that a cable was damaged but that the technician had the replacement cable in his possession but was too busy to fixit. Come on now it's been 6 weeks. You can't be too busy to fix for 6 weeks. Also telkom act professionally. I'm tired of promises to revert with feedback that never materialize. I only have a landline for the internet. If you guys can't fix my internet I don't need your landline. Do you really want to lose a loyal customer contour staff are so slack. CAN I PLEASE HAVE MY PROBLEM FIXED YAZIED AND CAN SOMEONE FROM TELKOM HAVE SOME BASIC COURTESY AND PROVIDE ME WITH THE PROMISED FEEDBACK OF WHEN I WILL HAVE INTERNET BACK. 6 weeks is way too long</p>