Telkom customer service is seriously disappointing.

Eugene Willemse Contact - *** Account no ******

I really hope you can contact me a.s.a.p. i have been waiting for days to receive any feedback from you and you have the worst customer service i have experience in my 40 years on this earth and it is no joke. I am a hundred percent serious when i say it. If i don't get any feedback by today i will cancel this agreement with immediate effect tomorrow and look for a new provider until i am satisfied.

I have been enquiring now for weeks after been billed more than the agreed monthly fee for two months in a row. You promised me that you would correct this but guess what i received another invoice of R 670 apparently for Telkom Plus services you subscribed me to behind my back the most useless and ridiculous service that no sane person would ever subscribed to. i am supposed to pay 450 a month but you been billing me first for R 568 and then twice for R 670 and you don't even have the decency to respond back on my emails'.

I just want to remind you that this whole experience has been exhausting and i will definitely not continue this subscription past this month.