TELKOM CUSTOMER SERVICE IS PATHETIC

After about a 2 month wait, my Fibre was finally installed. Upon receiving my first bill i am being overcharged with double the agreed contract amount. No additional charges on detail from bill however same line charged twice for 1 month?

Getting in touch with them is a waste of time as Telkom honestly provides the worst customer service. You get transfer more than 4 times per call just for someone to hang up on you, email does not even help as it gets rep**** by automated service, and online platform only tells you to call. They are pathetic considering how big a company they are.

I am yet to sort the bill and they are yet to cancel another contract that should have been done on same day as Fibre installation.

Steer clear of TELKOM. Much better places in the market than them.