TELKOM CUSTOMER SERVICE IS PATHETIC

It is just appalling that the number of complaints i log against telkom, they will never take me seriously although i am a paying customer of theirs. Seeing as i am not valued as a customer, i do not see the reason to stay with this service provider and the service its trade route mall store has to offer. I logged a recent hellopeter complaint in May with ref SM111273 and received no response to date from anybody regarding my problem. I even posted on your telkom facebook account and was promised that the issue was referred to the store and would get feedback when they respond however sadly i am still waiting or perhaps there is no store manager that exists in trade route mall seeing as i have never seen one there and the store operates poorly with only two staff members if i can remember correctly. Please understand that i will no longer waste my money on pathetic service, i would rather pay for better service elsewhere. I am expecting your soonest response or i will expose your brand in every way possible so that people are aware of your bad service!!! I am no longer going to sit around and wait for your feedback that has never come through so i expect a response!!!