Telkom Customer service is BAD

I would never ever use this company ever, I had app**** for the 1TB LTE prepaid package, after a few months when Fibre was in the area I sent a 1 month cancellation notice in march to end the subscription at the end of April. I had 1TB data still banked from the previous month as we didn't use it all, end of April came they deleted my sim but not in the morning they waited for the evening so that I used data, bearing in mind I have just under 2TB of data unused data from the previous month and said they billing me for may because I used 500MB of data, they don't care what you say all they care about is taking your money that is not even owed to them.

2nd issue: 2 years back I app**** for an adsl line they couldn't install it as the copper was damaged, they still billed me R1000 for that which I still have not seen to this day.

You are unable to stop the debit orders as they just change a number on their side and debit you anyway which I feel is highly *******.

Please do not use these guys they are bad news