1 reviews | Active since Nov 2017
Telkom Customer Service does not exist!!!
I held on for 59 minutes just to get assistance. My call was answered. The lady put me on hold and then she greeted me and ended the call! I am furious. My internet is not working and I rely on streaming for television, and my other smart home appliances.
Try calling back and your menu blocks me from getting through to a human. I am now furious because the fault is on your end, Telkom. I am tired of being treated like my subscription to your products is a favor instead of a service agreement for which I am paying but not receiving.
Hi Neel,
We truly apologise for the delayed response. As per our system, there are no open faults on the system, so we will be closing this post. If you still need assistance, please send us a new post with all the relevant info, thanx.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Hi Neel,
We truly apologise for the delayed response. As per our system, there are no open faults on the system, so we will be closing this post. If you still need assistance, please send us a new post with all the relevant info, thanx.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
