Telkom customer service

I ordered a adsl line 24 month contract I asked for seperate Bill's at that time.i received my bill it was not seperated.i called telkom staying on the phone for hrs asking for help was transferred from departments and was pushed back and front saying they can not help after hrs a lady tells me no department seperate bills must send a email.The service from telkom is horrible.I was also told my first bill will be end of may for the new line which was also lies coz I was billed now.Im not sure if it's the staff at telkom thats a problem or its telkom itself