Telkom customer serve the worst

I don’t believe telkom really cares about getting new clients , I app**** for they fibre literally 4 backs and nothing has happened, everytime you follow up , I am told my ID is wrong , I give the right IF number I am told the speed I app**** for it’s not in my neighbourhood , I follow up , they are sent my debi check , it doesn’t happen, I call again they agree to prepaid fibre , I receive sma that open serve will come install, openserve been installing literal for that last 7 days and nothing is happening , this is the worse service to think I am paying for this but no one cares and I work from home and this affecting me big time

That’s call center they must fire everyone there, those people only cares to take your details down and nothing will happen no follow up , zero nothing