telkom customer for 20yrs

<p>I've never received such horrible service before in my life. 1. I sent in a cancellation form from Musgrave branch in April 2016 and service is still being billed. 2. I app**** online for uncapped was approved in May2016. When I queried what was the delay I was told it was cancelled and they could not tell me why. I've taken hours and days off work to go into your branch and call your call centers and still no joy. I get billed every month with no delays! But none of my many queries with Telkom have been sorted for over 2months.</p>